RapidSpike User Journeys exist on websites within your account. A website can have multiple User Journeys all with different goals and configurations.
A User Journey requires a script in order to know what it is required to do. The script is a set of instructions which the automated software follows.
Scripts can vary in complexity; from a simple browse to ensure a website is online and can be navigated, to a full eCommerce process which finds and purchases a product.
The User Journey Script Editor provides you with all the tools you’ll need to instruct the software to do what it needs to do. Scripts are the most important aspect of a User Journey so it is vital to understand how one should be structured and written for it to be as reliable and resilient as possible.
Other important User Journey configuration options include the regions the tests will run in and how frequently they will be tested. These options affect the cost of a User Journey and should be considered carefully when designing your User Journey strategy.