Many modern websites have a cookie banner which pops up when the user loads the page. These can sometimes interfere with User Journeys by getting in the way of other content on the page. There are a couple of methods to closing cookie banners to allow your journey to run smoothly.

Removing Cookie Banners by interacting with the banner.

Cookie banners can be removed by clicking on the banner itself within the journey.

1. Create an IfElement to wait for the banner to appear. Make sure to set the error condition to no to ensure the journey does not fail if the banner does not appear.
2. Add a Click action to click on the accept button and close the banner.
3. Add a Screenshot to allow you to visualise the banner disappearing (optional).

Add a Cookie to Pre-Start Actions

Often, the banners create a cookie when the user clicks on the banner. If you can identify this cookie, you can add it to the pre-start actions of the User Journey and stop the banner from appearing.

You can identify the cookie within the developer tools for your browser.